Newfoundland and Labrador Smokers’ Helpline

employment opportunities available

Outreach Facilitator

Posted: July 29, 2021

The NL Smokers’ Helpline is a program of the provincial Lung Association. The Helpline offers a variety of services to help people quit smoking tobacco. Smoking cessation information and support is available over-the-phone, online, and through email and text messages.

The Outreach Facilitator will have a key role in coordinating and facilitating a variety of promotional initiatives to increase awareness and utilization of the Helpline, along with providing smoking cessation services to clients.

The Outreach Facilitator will promote smoking cessation and the Helpline services through

  • connecting with community partners (for ex., via email, phone calls, online or face-to-face meetings);developing content to promote the Helpline services such as articles, reports, social media posts; delivering information sessions and presentations (these are mostly held online during the current COVID-19 pandemic); and
  • distributing resources to health professionals and community partners.

Assist with the delivery of the Helpline’s smoking cessation services, responding to incoming requests through phone, email, online and social media.

The Smokers’ Helpline hours of operation are: 9am-9pm Monday to Thursday, 9-5pm on Fridays.(This position is 35 hours per week with some evening work hours.)

This position requires a university degree in a health-related field, or an equivalent combination of education and experience.
Experience in health promotion would be an asset.
Training in the area of smoking cessation will be provided.
In this position, valued skills include: communication, empathy and understanding, teamwork/collaboration, along with the ability to work independently.

Work With Us
The supportive and rewarding work environment at the Smokers’ Helpline will ensure you feel like you are really helping people to make positive changes in their life, as they take steps to overcome tobacco addiction which helps improve their lung health and overall well-being.
Our team values collaboration to accomplish our goals and to provide a high quality service to clients. We also value innovation in exploring new ways to encourage and motivate clients to engage with smoking cessation services.
To learn more about the NL Smokers’ Helpline programs and services, please visit our website at

Health benefits are available.

Please apply by email:

Deadline for applications: Aug. 30th, 2021 at 5:00pm

In your application, please include a cover letter with resume, in the format of PDF or Word document.