Whether you call, email, text or connect with us online, our main goal is to answer any questions you may have about quitting smoking and help you create your own personalized plan to quit and stay smokefree. If you just have a quick question, that’s fine. There’s no obligation when you call. And there’s never any pressure to quit right away. We understand it’s an addiction and it’s important to create a plan and get support.
We’re happy to provide information and support in any area related to quitting smoking that’s important to you! Some of the common topics we talk about with clients include: managing cravings/withdrawal, setting small goals, reducing your smoking, managing stress, and incorporating physical activity and healthy eating.
In the first call to the Helpline, in addition to answering your questions we may also ask you about your smoking history (such as what you have tried before and your routines around smoking), along with a few standard demographic questions. All of the information you share with us is completely confidential and we follow the Newfoundland and Labrador Personal Health Information Act.
We’ll review the various services that are available (for ex. email & text programs, financial supports to help with the cost of smoking cessation medications for low-income individuals). If you’re interested, we’ll even offer to provide up to 6-12 follow-up calls (scheduled every 1-2 weeks) to check in and provide further tips and support if needed. It’s complete up to you if you’d like to have these follow-up calls, there’s no obligation at all.
The Helpline will also refer to other quit-smoking programs and services that may be available in the various regions of the province. If there’s something specific happening in your region (such as a quit-smoking group program), we’ll let you know!
If you don’t feel ready to quit completely, reducing the number of cigarettes that you’re smoking each day can be a great first step. Cutting back may reduce your risks of developing a smoking-related illness.
Keep in mind there’s no safe level of smoking. Even a few cigarettes per day can increase your risk. The very best thing you can do for your health is to quit completely and stay smokefree. The Smokers’ Helpline can support you with that! Click for tips on reducing your smoking.
Didn’t find your question? Connect with the Helpline: Call 1-800-363-5864, Text 709-700-7002 or Type your question in the Online Chat.