Over-the-Phone – SHL Smokers Helpline NL 1-800-363-5864

Call us directly at 1-800-363-5864
Or call the phone number on your tobacco pack (for callers within NL, calling that phone number will connects you to the Helpline based in St. John’s)
Office Hours: 9am-9pm Monday to Thursday; 9am-5pm Friday

Please leave a message if you call outside outside of our regular hours.
Your call is important to us and we want to connect with you!

Or… you may leave your information and we’ll call you!
Available for residents of Newfoundland and Labrador.

Once you register, someone from the Helpline will connect with you by phone to provide more information about the services available. If we don’t reach you right away, we’ll try a maximum of 3-5 times over the next few weeks to try to reach you. There’s no pressure to quit smoking right away. It’s completely up to you!

Register - Request a Call

Name*
Phone Number
When we try calling, is it okay to leave a message if another person answers or if we reach a voice mail?
- Yes
- No
What is your postal code?
Which of the following best describes you?
When did you quit?
How did you hear about the NL Smokers' Helpline website?
Do you remember which station?
Do you remember which channel?
Gender
- male
- female
Year of birth (YYYY)
Planned quit date
Do you currently smoke cigarettes:
How many cigarettes do you smoke per day on the days that you smoke?
How soon after you wake up do you smoke your first cigarette?
During the past 12 months, how many times did you stop smoking/using tobacco for at least 24 hours because you were trying to quit?
To ensure we are providing the best service to our clients, an independent evaluation of our service is conducted on an ongoing basis. If you are willing to participate in this evaluation, a surveyor from Health Canada may contact you in 7 months. Your name and email and additional information you provided using this service will be used for evaluation purposes only; your name and email will be destroyed after you participate in the evaluation.
Will you allow us to share your information with the evaluators?
- Yes
- No
Captcha
Name
This field is for validation purposes and should be left unchanged.

A reminder that this service is available only for residents of Newfoundland and Labrador. If you are from outside of this province we encourage you to search for the quitline that serves your area. And, of course, we wish you much success!